Service
At CoBatCo, we are proud to offer the highest possible level of service. Our goal is to eliminate the stress you feel when your baker isn’t working by getting you a replacement as quickly as possible.
We are well-known for our extended warranty on our baking equipment. We are proud to continue to offer the same, exceptional service for customers using CoBatCo Batter Mixes.
For our customers who use alternative batter mixes, we offer pricing to cover a one-year limited warranty from the date of purchase.
Extended Warranty (free product replacement program):
After the initial warranty expires, we will replace an inoperative baker at no cost for any customer that uses the appropriate amount* of CoBatCo or CoBatCo-approved mixes exclusively. This unique program ensures you are up and running with minimal downtime — and more importantly, minimal lost sales and unhappy customers.
*Minimum amount of batter mix for the extended warranty is one (1) 30lb case of CoBatCo Mix each month for each baker. This usage is verified when service is requested.
Our knowledgeable, friendly employees make every effort to ensure you are completely satisfied, and will answer any questions or concerns you may have. Our goal is to ensure your complete satisfaction, and our competitive pricing and traffic-building capabilities help increase your profits.